- HM-010
- Intro to Hotel Management
- Credit(s) 3
Introduction to Hotel Management
HM 010 is designed provide an overview of hotel management functions, operational
requirements, and procedures. This course will provide instruction in the development
of the hotel industry, hotel structure, reservation process, forecasting room availability,
managing guest services, guest arrival process, room rates, hotel revenue cycle, rooms
management technology, and property management system interfaces. (AA/AS, CSU)
- Class Hours:
- 54 Lecture
- Advisory(s):
- CUL-050
- Transfers to:
- Transfers to both UC/CSU
- HM-011
- Hotel Design, Planning & Dev.
- Credit(s) 3
Hotel Design, Planning and Development
HM 011 provides an overview of the considerations involved in the hotel design,
planning and development process. This course will provide instruction in the development
of the hotel industry, essential design elements, planning and development criteria,
site selection and in-depth analysis of emerging trends within the industry. (AA/AS,
CSU)
- Class Hours:
- 54 Lecture
- Transfers to:
- Transfers to both UC/CSU
- HM-061
- Front Office Mgmt & Operations
- Credit(s) 3
Front Office Management and Operations
HM 061 is an introductory course in hotel front office management and operational
procedures. This course provides instruction in the fundamental duties and responsibilities
related to hotel facility management. This course explores key front office functions
and related systems and emphasizes details task, including personnel staffing, reservation
systems, room rates, registration of guests, accounting for the guests stay, night
audit procedures, checkout and collection procedures, safety and security of guests
and employees, training relating to guest relations and customer service, budgeting
within the rooms department and technology infusion within the industry. (AA/AS)
- Class Hours:
- 54 Lecture
- Advisory(s):
- CUL 050
- P/NP
- Transfers to:
- Not transferable
- HM-063
- Housekeeping Management
- Credit(s) 3
Housekeeping Management
HM 063 is an introductory course in hotel housekeeping management. This course
provides instruction in the administrative, managerial, professional and technical
skills and duties related to the executive housekeeping position. This course explores
the three key areas of expertise required of an executive housekeeper: management
of resources, administration of assets and knowledge of housekeeping technical operations.
The course content will include a historical prospective of the lodging industry,
application management concepts, interdepartmental communication procedures, structural
planning of the housekeeping department, staffing requirements, inventory and equipment
requirements, housekeeping equipment and supplies, linen management, laundry room
management, cleaning functions, human resource management, administrative controls
and risk and environmental management. (AA/AS)
- Class Hours:
- 54 Lecture
- Advisory(S):
- CUL 050
- P/NP
- Transfers to:
- Not transferable
- HM-064
- Maintenance Management
- Credit(s) 3
Maintenance Management
HM 064 is an introductory course in hotel maintenance management. This course
provides instruction in the fundamental duties and responsibilities related to hotel
facility management. This course will emphasize management functions, energy management
systems, blueprints and computer applications, temperature and quality controls systems,
electrical, water and sound systems as well as waste and pollution management of electromechanical
systems. (AA/AS)
- Class Hours:
- 54 Lecture
- Advisory(s):
- CUL 050
- P/NP
- Transfers to:
- Not transferable
- HM-065
- Conf., Convention & Event Plan
- Credit(s) 3
Conference, Convention & Event Planning
HM 065 provides an overview for designing and producing successful conferences,
conventions, or special events. This course emphasizes planning development, budgeting
tasks, organizational structure, transportation issues, audio-visual assessments,
food and beverage requirements, entertainment, staffing, volunteer coordination, and
legal compliance with health, safety, and security regulations.(AA/AS)
- Class Hours:
- 54 Lecture
- Transfers to:
- Not transferable